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November 2012 CMMS eNewsletter

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The Oregon Department of Corrections Secures A Better Future with Benchmate’s Maintenance Management Software!

Oregon Department of Corrections

The Oregon Department of Corrections is responsible for the management and administration of 14 adult correctional institutions including minimum, medium, and maximum security prisons. Recognized nationally among correctional agencies it is focused on safe prisons, a safe workplace, and changing offenders’ criminal behavior through evaluation, education, treatment and work. It is required to track maintenance data and costs across all facilities.

The Department of Corrections implemented Benchmate in 1999, and in 2012 they added Benchmate’s Satellite PCs to meet these requirements.

“Securely performing and tracking maintenance and related costs at all our facilities and prisons was our ultimate goal. We’ve achieved that with Benchmate’s Satellite PC. It gives us the flexibility we need and we’ve deployed it in separate trade shops including: Plumbing, Electric, and Fabrication. It’s easy-to-use, our management team, maintenance staff, and inmates now track all types of Maintenance Management tasks and data including: Preventive Maintenance, Required Maintenance and Project tracking, as well as, Work Orders and Trouble Calls. We also use it to track costs on a variety of community projects,” says Laddie May, Facilities Services Operational Specialist 2.

Benchmate Flow Chart

Benchmate’s Satellite PCs are an ideal solution that allows each trade shop to operate independently of Benchmate CMMS except when jobs are uploaded and maintenance activity is downloaded to Benchmate CMMS.

The staff selects the data for each shop and controls data transfer to maintain security.

“The secure and efficient workflow allows Management to approve and schedule all jobs (PM/TC/WO) entered into Benchmate CMMS and assigned to shops before ‘uploaded’ the Shop PCs. The Satellite PCs display the assigned jobs including task & parts lists & related documents such as drawings. Inmates print their own Work 'Tickets' and record maintenance activity including labor, parts used, comments, Service Log flags (e.g.: CAUSE CODE & ATTN REQD) and Start/Stop dates & time. Inmates can also enter authorized unplanned jobs,” says Bob Nichols; President, Benchmate Systems.

Extensive resource data is also uploaded to the Satellite PCs including:

  • Equipment data, attached documents, drawings & parts lists for each equipment
  • Master parts list
Satellite


Data downloaded from the Satellite PCs is posted to the Benchmate Service Log where maintenance activity data and costs are maintained. Completed jobs are closed and PMs rescheduled at this time as well.

View more client success stories >
Visit Oregon Department of Corrections website >

 
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